Warranty Registration & Servicing Recommendations
Eevo Bikes Warranty Terms and Conditions
Eevo Bikes Warranty Coverage
Eevo Bikes are built to meet the highest standards of quality and performance. To comply with government regulations, our bikes are pre-set with a maximum speed of 25 km/h.
Warranty Terms
- Conditional Warranty: The warranty is valid only under normal use and is non-transferable.
- Tampering with Speed Settings: Any tampering with the bike's speed limiter or modifications to exceed the government-regulated speed of 25 km/h will void the warranty.
- Unauthorized Modifications: Any unapproved modifications or alterations to the bike will void the warranty.
- Accident Exclusion: The warranty is void if the bike has been involved in an accident.
- Servicing Requirement: The warranty is subject to proof of 6-monthly servicing by a reputable, approved service provider. (A lsit of the reccomended service reccomendations is below).
- Coverage Duration:
- Motors, batteries, gears, and brakes are covered under a 12-month warranty.
- The frame is covered under a 24-month warranty, excluding damage caused by accidents.
- Tires, brake pads, and cables are excluded from warranty coverage after 60 days.
- Service and Support: For warranty and service claims, customers are encouraged to work with their local bike repair shop.
- Details Accuracy: Please ensure all registration details match those provided at checkout.
Eevo E-Bike Service & Maintenance
To ensure your e-bike performs at its best, remains safe, and complies with warranty conditions, it should be serviced every six months or every 1000km (whichever comes first). We highly recommend using only approved Eevo service agents to maintain quality and warranty compliance.
Service Recommendations
All checks and adjustments should be made as required:
- Bolt Check – Tighten all bolts and pedals
- Brake & Suspension – Inspect for leaks (brakes, forks, battery)
- Brake Pad Inspection – Replace pads and bleed brakes if needed
- Tire Inspection – Check pressure and tread wear
- Chain & Drivetrain – Ensure proper tension and lubrication
- Gear Function – Adjust and test shifting
- Lighting – Verify all lights are operational
- Test Ride – Ensure overall functionality
For reliability and safety, always use Eevo-approved parts.